{"id":239018,"date":"2026-08-12T14:28:10","date_gmt":"2026-08-12T12:28:10","guid":{"rendered":"https:\/\/efalia-ecm.com\/software-assurance\/"},"modified":"2026-11-09T08:05:12","modified_gmt":"2026-11-09T07:05:12","slug":"software-assurance","status":"publish","type":"page","link":"https:\/\/efalia-ecm.com\/de\/software-assurance\/","title":{"rendered":"Software Assurance"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\"><\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module preset--module--divi-heading--default\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Software Assurance<\/h2><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Unsere Software Assurance bietet Ihnen im Problemfall Sicherheit. Wir haben unsere Software Assurance speziell daf\u00fcr konzipiert, Ihnen nach dem Kauf unserer Software die bestm\u00f6gliche technische Unterst\u00fctzung zu gew\u00e4hrleisten. Ausfallzeiten werden minimiert, die durch unsere Produkte gewonnene Effizienz nicht riskier  <\/p>\n<p>Mit einer g\u00fcltigen Software Assurance stehen f\u00fcr alle aktuellen Versionen regelm\u00e4\u00dfig Updates und Upgrades zur Verf\u00fcgung, sowie Support-Hotline \u00fcber autorisierte Fachh\u00e4ndler, Protokollierung Ihrer Supportanfragen und optionale Diagnosen \u00fcber Remotezugriffe.<\/p>\n<p>Efalia ECM h\u00e4lt den Support f\u00fcr \u00e4ltere Softwareversionen drei Jahre nach Abk\u00fcndigen der Software aufrecht.<br \/> .<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/efalia-ecm.com\/de\/fd_eula_de-2\/\" target=\"_blank\"><span class=\"et-pb-parallax-content\">FileDirector EULA<\/span><\/a><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/efalia-ecm.com\/de\/sf_9_eula_de-2\/\" target=\"_blank\"><span class=\"et-pb-parallax-content\">ScanFile EULA<\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>F\u00fcr bestimmte Versionen wurde bzw. wird der Support eingestellt. Wenn Sie ein Update auf eine aktuelle Version der Software in Betracht ziehen, kommen wir Ihnen mit g\u00fcnstigen Konditionen entgegen. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><span>Hiermit k\u00fcndigen wir die Einstellung des Supports f\u00fcr die FileDirector <strong>Version 4.0<\/strong> zum <strong>Ende 03\/2027<\/strong> und Efalia ECM <strong>Version 4.1<\/strong> zum <strong>Ende 03\/2028<\/strong> an.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Abgek\u00fcndigte Efalia ECM Versionen<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>Efalia ECM Version 4.1 ab Anfang 04\/2028<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Abgek\u00fcndigte FileDirector Versionen<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>FileDirector version 1<\/span><br \/><span>FileDirector version 1.5<\/span><br \/><span>FileDirector version 2.0<\/span><br \/><span>FileDirector version 2.5<\/span><br \/><span>FileDirector version 2.6<\/span><br \/><span>FileDirector version 2.7<\/span><br \/><span>FileDirector version 3.0<\/span><br \/><span>FileDirector version 3.1<\/span><br \/><span>FileDirector version 3.2<\/span><br \/><span>FileDirector version 3.5<\/span><br \/><span>FileDirector version 3.6<\/span><br \/><span>FileDirector version 3.7<\/span><br \/><span>FileDirector version 3.8 from 04\/2026<\/span><br \/><span>FileDirector version 4.0 from 04\/2027<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Abgek\u00fcndigte ScanFile Versionen<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>ScanFile version 2<\/span><br \/><span>ScanFile version 3<\/span><br \/><span>ScanFile version 4<\/span><br \/><span>ScanFile 2000 \u2013 version 5<\/span><br \/><span>ScanFile 2002 \u2013 version 6<\/span><br \/><span>ScanFile 2003 \u2013 version 7<\/span><br \/><span>ScanFile Version 8<\/span><br \/><span>ScanFile Version 9<\/span><br \/><span>ScanFile Version 10<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\"><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-239018","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/efalia-ecm.com\/de\/wp-json\/wp\/v2\/pages\/239018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/efalia-ecm.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/efalia-ecm.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/efalia-ecm.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/efalia-ecm.com\/de\/wp-json\/wp\/v2\/comments?post=239018"}],"version-history":[{"count":8,"href":"https:\/\/efalia-ecm.com\/de\/wp-json\/wp\/v2\/pages\/239018\/revisions"}],"predecessor-version":[{"id":239458,"href":"https:\/\/efalia-ecm.com\/de\/wp-json\/wp\/v2\/pages\/239018\/revisions\/239458"}],"wp:attachment":[{"href":"https:\/\/efalia-ecm.com\/de\/wp-json\/wp\/v2\/media?parent=239018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}